We prioritize customer satisfaction and have a straightforward refund policy in place to ensure peace of mind. Any digital goods purchased through our website are eligible for a refund within 30 days of purchase. This allows our customers to try our services risk-free, knowing that they can get their money back if they are not completely satisfied.
Ekonkar offers a clear return policy for service packages, including support services from Ekonkar or any outsourced third party. Returns must be initiated within 30 days of purchasing the service package by contacting our support team. Once we verify that the return is within the specified timeframe, we will provide either a full or partial refund based on the amount charged for the service package, depending on the circumstances. This ensures that our customers are satisfied with the services provided or are properly reimbursed.